Privacy Policy

Last updated: July 2026

Miss Bakery ("we," "us," or "our") operates this website and mobile app (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you visit our site or place an order.

Information We Collect

When you place an order or contact us, we may collect:

Name and contact information (phone number, email address)
Delivery or pickup address
Order details and special requests
Payment confirmation details (we do not store your card, bank, or Zelle/Venmo account information — payments are handled directly through Zelle, Venmo, or in person)

We may also automatically collect basic technical information, such as browser type and device information, through standard website analytics tools.

How We Use Your Information

We use the information you provide to:

Process and confirm your order
Communicate with you about your order (including via text message)
Coordinate pickup or delivery
Improve our products and service
Respond to inquiries about custom orders or partnerships

How We Share Your Information

We do not sell, rent, or trade your personal information. We only share information when necessary to:

Fulfill your order (e.g., confirming payment)
Comply with legal obligations

Payment Information

Payments are made directly through Zelle, Venmo, or cash at the time of delivery. We do not collect or store your card, bank, or payment account credentials. Please refer to the privacy policies of Zelle and Venmo for information on how they handle your payment data.

Text Message Communications

By placing an order, you agree to receive order confirmations and updates via text message. Message and data rates may apply. You may contact us at any time to opt out of future text communications.

Data Retention

We retain order and contact information only as long as necessary to fulfill your order and for basic business record-keeping.

Your Choices

You may contact us at any time to:

Ask what information we have about you
Request that we delete your information
Opt out of text message communications

Children's Privacy

Our Service is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Miss Bakery
Marlborough, MA
hello@missbakery.store
(508) 296-0254